Substitution Policy  
 

SUBSTITUTION POLICY

Occasionally, substitutions may be necessary to create your bouquet as a result of the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color-scheme of the arrangement; using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand; especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids we will make every attempt to match the flower type but may substitute with another color.

Our substitution policy is necessary to ensure that we can deliver something AS SIMILAR AS POSSIBLE, if the specifics that you have ordered are not available at the time of delivery.